Welcome to IT Help at Home

What we do


IT Help at Home provides IT training for people who find it difficult to access formal IT classes. At no cost to the learner.


Our learners are people who are unable to leave their home through physical disability, such as illness, being elderly, having problems with their hearing or eyesight, We also support home carers and those that are isolated in rural areas and not easily able to travel to public courses.


We provide 12 sessions of free computer tuition on a one-to-one basis in a learner's home.

Typically, each session lasts 1-2 hours and is spread over a 12 week period,

although this is flexible. Tutoring is provided by volunteers and is tailored to suit

each learner's existing computing knowledge and the aspects they wish to explore.

Learners range from complete novices to more advanced users.


If the learner does not own a computer they can be lent a laptop for the duration of the course, but they will need access to the internet.


About us

IT Help at Home was developed out of a desire to help those less fortunate than ourselves. Since its inception, we have worked hard to provide support where it's most needed.


Our team relies exclusively on volunteer help. And remember, a little often goes a long way. 


We're always happy to welcome new volunteers who would like to dedicate some of their time to charity. If you'd like to lend a hand, please don't hesitate to contact us, new members are always welcome.

Who we are


ITHelp@Home started as a group of six volunteer tutors who wanted to

continue helping housebound people when Mendip Online,

a project supported by Somerset County Council and the National Lottery, came to an end in March 2004. Initially, we worked mainly with clients from the Mendip area and nearby in the east of South Somerset.


Following a recruitment drive in 2008, we have expanded and now have almost

60 volunteer tutors, providing tuition within the South Somerset, Mendip and Bridgewater areas. Our learners are referred to us by organisations such as Adult Social Care, Social Services, Housing Associations, U3A groups, Somerset association for the blind and other voluntary projects. Some come to us after seeing items in the press or hearing about us by word of mouth.


Currently, we have around 60 learners either part or all the way through their course, with many more referrals waiting for a tutor to become available.

Over the past 5 years, we have trained over 400 learners.


Tutors come to us through community volunteer services and local publicity.

They are geographically widespread which helps us to match learners to tutors living close by, to keep travel costs to a minimum.

All Tutors are DBS checked (formerly CRB).



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